EU 261: Cancellation, Delay and Denied Boarding Rights

Regulation EU 261 is European Legislation that has become part of UK law. It provides that if a flights is cancelled or delayed or the passenger is 'bumped' from a flight they may be able to claim compensation.

What is Regulation 261 and when does it apply?

What are your rights if your flight is cancelled?

What are your rights if your flight is delayed?

What are your rights if you are denied boarding?

What is meant by ‘extraordinary circumstances’?

How long have I got to claim?

Under the law of England, Wales and Northern Ireland you have up to six years to make a claim under Regulation 261. It is only five years in Scotland. This was decided by the Court of Appeal in 2014. How long you get depends upon the statute of limitations in each country so for some countries like France it is only three years. For claims under the Montreal Convention the limit is only two years.